How to Check Solance Battery Warranty Online - in Minutes
One of the most well-known battery choices for solar applications is the Solance batteries, either for residential or commercial use. And yet, among the most overlooked aspects of possessing the Solance batteries is appropriate maintenance and scrutiny of your battery warranty. When a warranty is in full effect, it can save you hundreds of dollars on replacements while providing you with uninterrupted energy support. In this guide, we now take you through every step you should follow so that the next time you want to check your Solance battery warranty online, verify the status of your warranty, or protect your Battery in the long run, you can do so.
What Is Covered in a Solance Battery Warranty?
Solance battery warranty guarantees the reliable functioning of your energy storage unit with optimal performance for a given period. There are variations to warranty terms from one model to another, from one type of usage to another, and even within different geographical areas; however, some general coverage is as follows:
- From 3 to 10 years of coverage
- Protection against manufacturing defects
- Guarantee on Capacity Retention (Usually 70-80 percent over an Agreed Number of Cycles)
- Technical Support or Free Replacement/Repair
You must understand your warranty coverage to see what Solance might offer in terms of service and policies.
Step-by-Step: How to Check Solance Battery Warranty Online
“If you are wondering how to check if the Solance battery’s warranty is still active, simply go through these steps.”
1. Visit the Official Solance Website
Please go to www.solance.in for warranty-related matters.
2. Locate the Warranty Check Section
On the homepage or under the “Support” tab, look for something like “Check Warranty Status” or “Product Registration.”
3. Enter Required Information
Keep the following details handy with you:
- Battery Serial Number (usually found on the label attached to the battery)
- Date of Purchase
- Invoice Number
- Name of the Dealer or Distributor
Enter this information in the online form to get the warranty details immediately.
4. Verify Warranty Validity
After submitting, you will be able to see:
- Warranty Status (Active/Expired)
- Warranty Start and End Date
- Model Details and Registration Info
Be sure to save or print this information for future use.
Where to Find Your Solance Battery Serial Number
A serial number is a unique code given to the battery and is much needed for warranty tracking. It is usually located:
- On the battery body label (generally a white sticker)
- Inside your user manual
- On the purchase invoice
- In the confirmation email if you registered online
Tip: Always take a clear photo of the serial number right after installation to avoid future hassles.
Haven’t Registered Your Battery Yet? Do It Now!
Solance warranties often necessitate online registration for activation. How do you go about registering?
1. Go to Solance Battery Registration
2. Fill in the required details:
- Name and contact information
- Address and region
- Product model and serial number
- Date of purchase
3. Upload a scanned copy of your original invoice
4. Submit the form and save the confirmation receipt
Registration of the battery assures quick service during claims and sometimes offers special benefits for support.
Contacting Solance for Manual Warranty Checks
When the warranty cannot be verified online for any reason, these alternatives can be used instead:
- Call Solance Customer Care (number provided on their website)
- Send an e-mail to the support team with your battery details and invoice
- Use Live Chat if it is available on the website
In the process, they could ask you to provide a photo of the serial number label and a scan of the invoice.
Understanding Warranty Terms: What Is and Isn’t Covered
You need to know what makes for a valid warranty claim to be able to use the Solance warranty at its fullest.
Not Covered Under Warranty
- Wrong installation or usage
- Water or fire damage
- Any tampering or unauthorized repairs
- Overcharging or deep discharging failure
- Physical damage caused by external impacts
Pro Tip: Always use authorized Solance technicians for installations to maintain your warranty eligibility.
How to File a Warranty Claim for a Solance Battery
If your battery develops a fault, don’t stress out. These are the steps for a smooth and quick warranty claim:
- Contact your dealer or the Solance service helpline.
- Provide them with your invoice, serial number, and description of the problem.
- Send the defective battery to the authorized service center (there may be a handy pickup service available).
- Await diagnosis and approval. Then-if covered by warranty-Solance may:
- replace your battery free of charge
- repair faulty components
- give you credit or the opportunity for an upgrade
The usual duration for claim processing is between 7 and 14 working days and varies by location and nature of the issue.
How to Extend Your Solance Battery Warranty
Solance offers in some regions extended warranty plans that may provide:
- An additional 1 to 3 years of coverage
- Priority customer service
- Free maintenance visits
Ask your dealer at the time of purchase or consult the official website for warranty extensions. Extensions usually have to be purchased within 30 days of the original purchase.
Tips to Keep Your Solance Battery Warranty Valid
They simply go into precaution which you will take to avoid in voiding the warranty:
- Do not try to open or alter the battery
- Keep the battery away from extreme weather conditions
- Have it serviced from time to time
- Chargers and inverters included in Solance recommendation list should be used only
- Always keep your purchase invoice and register your unit
You might also want to try battery health monitor apps or do a manual check every 6 months to detect any early signs of failure.
Frequently Asked Questions (FAQ) – Solance Battery Warranty
1. How can I check if my Solance battery is still under warranty?
You can check your warranty status by taking a trip to the official Solance website at www.solance.in. The facility to check the warranty status entails providing your battery’s serial number, invoice date, and purchase details.
2. Where can I find the serial number on my Solance battery?
The serial number is normally printed on a label placed on the side or top portion of your battery. It may also be found in your user manual or on the invoice you received with your purchase.
3. Is online registration required to activate my Solance battery warranty?
In most cases, Solance online registration confirming and activating warranty is required. Registration must be completed within 30 days of purchase to make sure that the product is fully covered under warranty.
4. What is the standard warranty period for Solance batteries?
Depending on the model and usage conditions, Solance batteries might come with a 3-10 year limited warranty. The exact duration shall be stated on the warranty card or user manual.
5. What does the Solance battery warranty cover?
The warranty typically covers:
- Manufacturing defects
- Capacity degradation below promised performance thresholds
- Faulty internal components
- Battery failure within rated charge/discharge cycles
6. What is not covered under the Solance battery warranty?
Exclusions include:
- Physical damage
- Improper installation or misuse
- Water or fire damage
- Tampering or disassembly
- Using incompatible charging equipment
7. Can I extend my Solance battery warranty?
Yes, there are a few areas where Solance may offer extended warranty packages that can provide another 1 to 3 years of additional protection. Check with your dealer or the Solance website for eligibility and pricing.
8. What documents do I need to make a warranty claim?
To file a claim, prepare:
- The original invoice
- Battery serial number
- Proof of registration (if available)
- Photos of the battery (especially the label/serial number)
9. How long does it take to process a warranty claim?
Depending on the issue’s complexity and the availability of the service center, warranty claims normally take 7 to 14 business days.
10. Who do I have to get in touch with for any warranty-related queries?
Some options you may contact would be:
- The dealer or distributor from whom the battery was purchased
- Solance customer support via their phone or email number on the official website
- The nearest authorized service center for Solance
Conclusion
The Solance battery warranty offers you a safety net from unforeseen failures and replacement costs. By checking warranty status online, registering your battery quickly, and understanding the warranty’s terms and conditions, you ensure that your investment remains protected for many years to come.